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Three offices, one promise — a real person who knows the markets picks up your query. Write to divyacap@divyacapitalone.com.

Our Offices

Where to find us

Delhi · HEAD Office

Nehru Place, New Delhi

S-3 Level, Hall No.3, Block-E, International Trade Tower, Nehru Place New Delhi, Delhi-110019

011-4953 5515 · 011-4993 4846

Uttar Pradesh · CORPORATE Office

Ghaziabad

VC-1, Prime Plaza, Sector-3, Vaishali, Ghaziabad, Uttar Pradesh-201010

0120-422 9945 · 0120-422 9946

Gujarat · REGISTERED Office

GIFT City, Gandhinagar

Commercial Unit No. 510/511/511A, 5th Floor, Dalal Street Commercial Co-Operative Society Ltd, Xchange Plaza, Block No.-53, Building No. 53E, Zone-5, Road 5E, GIFT City, Gandhinagar, Gujarat-382355

+91 9871422104

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Support & Compliance

Investor Grievances Escalation Matrix

In case of any grievances, please follow our structured escalation hierarchy for prompt resolution.

Escalation LevelDetails of Dept.Contact PersonAddressContact No.Email IdOperational / Working Hours
Level 1Senior Executive / Client ServicingMr. Lalit SinghPlot No VC-1 Prime Plaza Sec-3 Vaishali Ghaziabad-2010100120-4229945Cdsl@divyacapitalone.comAll Trading Days – 9:30 am - 6 pm
Level 2DP ManagerMr. Amit Raj BishtPlot No VC-1 Prime Plaza Sec-3 Vaishali Ghaziabad-2010100120-4229946dp@divyacapitalone.comAll Trading Days – 9:30 am - 6 pm
Level 3Compliance OfficerMr. J L SharmaPlot No VC-1 Prime Plaza Sec-3 Vaishali Ghaziabad-2010100120-4229947compliance1@divyacapitalone.comAll Trading Days – 9:30 am - 6 pm
Level 4CEO / DirectorSushil Kumar JainPlot No VC-1 Prime Plaza Sec-3 Vaishali Ghaziabad-2010100120-4112588skjain@divyacapitalone.comAll Trading Days – 9:30 am - 6 pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at SCORES Easy and Quick at https://scores.sebi.gov.in/. To file complaint register on SEBI Scores at https://scores.sebi.gov.in/userregistration. You can also lodge your complaint through SEBI SCORES mobile app available on App Store at (App Store) and Play Store (Play Store).

SEBI Scores ensures effective communication & Speedy redressal of grievances.

You can also lodge the Complaint at the Stock Exchange at NICEPLUS (NICEPLUS), e-Complaint Investors Portal (e-Complaint Portal), Grievances CDSL (Grievances CDSL).

Please quote your Name, PAN, Address, Mobile Number, Email ID while raising your complaint at SEBI SCORES, Exchange portal, or Depository.